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Store Policies

Welcome this is only a preview store to visit my full store with close to 100 items please go to http://raegun.etsy.com

I wake up spinning from dreams of little dresses and adorable jumpers. I see inspiration in everything around me. My brain can't stop thinking about the next design or fabric combination. I lay down dreaming of the perfect ruffle of poofy sleeve and wake with thoughts of little ones romping around in my creations. If you'd like to know more about the philosophy behind my store please visit my profile.

● Bigger Sizes ●
If you like something but need a bigger size I would love to help you. As of now I have not tested larger sizes (although I am in the process). With a few measurements I can make larger items via special order. Just contact me and let me know what you are interested in and I will do my best to accommodate you.

Payment
Payment is expected immediately following the order. You do not need a paypal account to pay with paypal (all you need is a credit card or debit card). If you have any special requests please ask me prior to ordering so I can make sure I can properly fill your order.

Shipping
Most of my items require 1-2 weeks to be created before shipping. All domestic orders will be shipped with delivery confirmation through paypal.

If you desire to upgrade your shipping to priority mail most orders will fit in a flat rate envelop in the US that is 4.75$ to Canada and Mexico that is 9$ and to all other country it is 11$. If you wish to upgrade just let me know and I can invoice you the difference in shipping.

Refunds and Exchanges
I will accept returns for store credit or exchange within 10 days of the delivery confirmation arrival date for domestic orders and within 30 days of the sent date for international orders.

If you have found a design flaw or other issue with your item please let me know as soon as possible so I can make things right.

● International Policies ●
All international customs fees and duties are to be paid by the customer.

Unfortunately I cannot replace or issue refunds for any international orders that are lost or not delivered. I can provide a receipt of shipping via email but since I am unfamiliar with the postal services of other countries I cannot be held responsible for their mistakes. If you would like to insure your order please let me know and I'll be happy to invoice you for the cost of the insurance.

Additional Policies and FAQs
● Carrying My Products ●
I am currently working with a few stores some carrying my products and some wanting designs specific for their clients. I welcome any wholesale inquiries feel free to e-mail me at raegunwear@gmail.com to discuss a possible order.

● Gift Certificates ●
Purchasing
If you would like to purchase a gift certificate just contact me the amount that you would like to give and whether or not you would like a paper certificate mailed or simply an e-mailed gift certificate (for you last minute shoppers). Please include an email address for me to send a paypal invoice to. After receiving the email I will send you a request for money. After I receive payment I will either snail mail the gift certificate out immediately or email the recipient the details of your gift. I will also send you a confirmation email. This Gift Certificate will be valid only in my bigcartel shop, and is only redeemable here

Redeeming
To redeem a gift certificate simply “purchase” the item you desire, checkout, select other payment, enter your gift code and any other information in the message to seller section. If you buy more than your gift certificate is for I will send you a revised invoice to your email address to complete your order. If you do not use up your gift certificate I will mark it in my records and you are welcome to use the balance towards a purchase at any future time. If you have any more questions feel free to contact me.

● Special Needs ●
I have a special place in my heart for children with special needs. If there is something in my store that you would like to be adapted for a older child with special needs please convo me. I have done these kind of orders before and I will love to see what I can do for you.